SMS Terms & Conditions
These terms govern how Premier Service LLC uses text messaging to communicate with individuals, families, and staff. Please read them carefully.
Last updated: June 29, 2026
Program Description
Premier Service LLC ("Premier Service," "we," "us," or "our") operates an SMS messaging program to communicate with individuals receiving services, their authorized representatives, and Premier Service staff. By opting in, you consent to receive text messages related to:
- Appointment reminders and scheduling confirmations
- Staff training notifications and updates
- Follow-up messages related to services received
- Service coordination and care-related communications
- General program updates and announcements
How to Opt In
You may opt in to receive SMS messages from Premier Service LLC by checking the SMS consent box on our contact form, by providing written consent during intake or enrollment, or by texting START to our designated messaging number. By opting in, you confirm that you are the account holder or authorized user of the mobile number provided and that you consent to receive text messages as described in these terms.
How to Opt Out
You may opt out of receiving SMS messages from Premier Service LLC at any time by replying STOP to any text message you receive from us. After opting out, you will receive a single confirmation message and no further messages will be sent unless you opt in again.
To re-enroll after opting out, reply START or contact us directly at the information below.
Help
If you need assistance, reply HELP to any SMS message from us, or contact us directly by phone or email. We will respond within one business day.
Message Frequency & Rates
Message frequency will vary depending on your service plan, scheduled appointments, and program participation. You may receive multiple messages per week during active service periods.
Message and data rates may apply. Standard carrier messaging and data rates charged by your mobile carrier apply to all SMS messages sent and received. Premier Service LLC is not responsible for any charges incurred from your mobile carrier.
Supported Carriers
Our SMS program is supported by most major U.S. wireless carriers, including but not limited to AT&T, Verizon, T-Mobile, Sprint, Boost Mobile, and U.S. Cellular. Carrier support may vary. Premier Service LLC is not liable for delayed or undelivered messages.
Privacy
Premier Service LLC will not share, sell, or disclose your mobile phone number or SMS consent to third parties for marketing purposes. Your information is used solely to deliver the communications described in these terms and to fulfill our obligations as a licensed 245D service provider under Minnesota law. For more information, please review our Privacy Policy.
Changes to These Terms
Premier Service LLC reserves the right to modify these SMS Terms at any time. Changes will be posted on this page with an updated effective date. Continued participation in the SMS program after changes are posted constitutes your acceptance of the revised terms.
Contact Us
Questions about these SMS terms? Reach out directly.