Privacy Policy
Premier Service LLC is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information as a licensed 245D home and community-based services provider in Minnesota.
Effective date: June 29, 2026
1. Information We Collect
We may collect the following types of information when you interact with our website, contact us, or receive services from Premier Service LLC:
- Personal identifiers such as name, address, phone number, and email address
- Health and disability-related information necessary to coordinate services
- Employment and background information for job applicants
- Communications you send us via forms, email, or phone
- Technical data such as IP address, browser type, and pages visited on our website
2. How We Use Your Information
Premier Service LLC uses the information we collect to:
- Provide, coordinate, and improve our 245D licensed home and community-based services
- Communicate with individuals, authorized representatives, case managers, and staff
- Process referrals and service intake requests
- Send appointment reminders, scheduling confirmations, and follow-up communications
- Comply with Minnesota Department of Human Services (DHS) licensing requirements
- Evaluate job applications and manage employment relationships
- Respond to inquiries submitted through our website or contact form
- Improve our website and service delivery
4. Health & Disability Information
As a licensed 245D provider, Premier Service LLC handles health and disability-related information in accordance with applicable Minnesota and federal law, including the Minnesota Government Data Practices Act (MGDPA) and applicable provisions of HIPAA where applicable. Health information is used solely to coordinate and deliver services and is shared only with individuals and entities authorized by the person receiving services or their legal representative.
5. SMS & Text Messaging
If you opt in to receive SMS messages from Premier Service LLC, your mobile phone number will be used solely to send the communications described in our SMS Terms & Conditions. We will not share your mobile number with third parties for marketing purposes. You may opt out at any time by replying STOP to any message.
7. Data Security
Premier Service LLC takes reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but are committed to protecting your information to the best of our ability.
8. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Service records are retained in accordance with Minnesota DHS licensing requirements and applicable state and federal law.
9. Your Rights
Depending on your relationship with Premier Service LLC and applicable law, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your information, subject to legal retention requirements
- Withdraw consent for SMS communications at any time by replying STOP
- File a complaint with the Minnesota Department of Human Services or applicable regulatory authority
To exercise any of these rights, please contact us using the information at the bottom of this page.
10. Changes to This Policy
Premier Service LLC reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Your continued use of our website or services after changes are posted constitutes your acceptance of the revised policy. We encourage you to review this page periodically.
Contact Us About This Policy
Questions or concerns? Reach out directly.